Refund Policy for new Members, Current Members, Re-enrollments, and those moving 30+ miles or paid returning dues:
Lion’s Heart will automatically be notified to refund dues once a Member has been archived.
A Re-enrolled Member is an archived Member who re-enrolled to reactivate their membership
If a Member mistakenly selects the incorrect tee shirt size during the enrollment process, simply mail the unworn, unwashed tee shirt in the original bag within 60 days of the enrollment date (see your welcome letter) to the address on the Contact page. Include a check for $5.00 for returning shipping and handling and a note to indicate the size desired.
If a Member receives the incorrect size due to an error on the part of Lion’s Heart or a defective tee shirt, please mail the unworn, unwashed tee shirt in the original bag within 60 days of enrollment date (see your welcome letter) with the Member’s name and chapter. We will immediately send the correct size with a $5.00 Target gift card to reimburse your shipping charges.
For all merchandise purchased from Lion's Heart, the following return policy is in effect:
Sorry! No returns allowed, only exchanges. Only unused, unworn, unwashed merchandise in the original packaging (tee shirt bag or key chain box, for example) can be exchanged. Mail item(s) to the address on the Lion’s Heart Contact page. Please indicate the replacement items, including sizes. Please include a check made payable to Lion's Heart for $5.00 for return shipping.
We may use your IP (Internet Protocol) address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.
Protecting the safety of your credit card information is important to us. We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. SSL is the gold standard in Internet encryption technology, which is a fancy way of saying that it's a highly sophisticated method of scrambling data as it travels from your computer to our website's servers.
To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Address line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https".
By paying dues to Lion’s Heart you are hereby releasing Lion’s Heart and its Class Coordinators, Officers and Executives of all liability while performing volunteer work for Lion’s Heart.
EACH LION’S HEART MEMBER IS VOLUNTARILY PARTICIPATING IN THESE ACTIVITIES WITH KNOWLEDGE OF ANY DANGER INVOLVED, AND AGREES TO ASSUME ANY AND ALL RISKS OF BODILY INJURY, DEATH OR PROPERTY DAMAGE, WHETHER THOSE RISKS ARE KNOWN OR UNKNOWN.
Members are expected to act respectfully of others during Lion’s Heart meetings and volunteering. If the Class Coordinator feels a Member is not acting respectfully, that Member will be required to have a parent attend the next six meetings and all volunteering activities until the sixth meeting. If a parent is not in attendance at a meeting or during volunteering, the Member will not receive credit for attending that meeting nor be able to log in the volunteer time. If the Member continues to act inappropriately after the sixth meeting, the Member will be resigned from Lion’s Heart immediately.
By paying dues, parents and Members forever release Lion’s Heart, their respective directors, Class Coordinators, officers, employees, volunteers, agents, contractors, and representatives (collectively “Releasees”) from any and all actions, claims, or demands that I, my assignees, heirs, guardians, next of kin, spouse and legal representatives now have, or may have in the future, for injury, death, or property damage, related to (i) my participation in these activities, (ii) the negligence or other acts, whether directly connected to these activities or not, and however caused, by any Releasee, or (iii) the condition of the premises where these activities occur, whether or not I am then participating in the activities.
If I am a reciepient of the Torchbearer's Award and the trophy received is not returned or not returned in a usable condition, I am responsible for repair or replacement.
I also agree that I, my assignees, heirs, guardians, next of kin, spouse and legal representatives will not make a claim against, sue, or attach the property of any Releasee in connection with any of the matters covered by the foregoing release.
I HAVE CAREFULLY READ THIS AGREEMENT AND FULLY UNDERSTAND ITS CONTENTS. I AM AWARE THAT THIS IS A RELEASE OF LIABILITY AND A CONTRACT BETWEEN MYSELF AND LION’S HEART AND AGREE TO IT OF MY OWN FREE WILL.
If Signed by Parent or Guardian: I verify that the dangers of the activities and the significance of this Release and Waiver were explained to the Participant and that the Participant understood them.
Lion’s Heart is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Lion’s Heart website and governs data collection and usage. By using the Lion’s Heart website, you consent to the data practices described in this statement.
Lion’s Heart collects and uses your personal information to operate the Lion’s Heart website and deliver the services you have requested. Lion’s Heart also uses your personally identifiable information to inform you of Lion’s Heart business, including, but not limited to volunteer opportunities.
Lion’s Heart does not sell, rent or lease its Member lists to third parties. Lion’s Heart does not use or disclose sensitive personal information, such as race, religion, or political affiliations. Lion’s Heart’s website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Lion’s Heart or the site; (b) protect and defend the rights or property of Lion’s Heart; and, (c) act under exigent circumstances to protect the personal safety of users of Lion’s Heart, or the public.
Lion's Heart uses photographs and videos of our Members for marketing, promotional and website uses. By agreeing to these Terms and Conditions, you are authorizing the use of these videos and photos. Lion's Heart rarely uses first names, and never provides last names of our Members when using these photos. Independent from Lion's Heart, newspapers and outside entities may take photographs and videos of Lion's Heart Members, which is completely out of Lion's Heart control and Lion's Heart takes no responsibilities for videos and/or photographs taken and controlled by outside entities.
The Lion’s Heart website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Lion’s Heart pages, or register with Lion’s Heart site or services, a cookie helps Lion’s Heart to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Lion’s Heart website, the information you previously provided can be retrieved, so you can easily use the Lion’s Heart features that you customized.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Lion’s Heart services or website you visit.
Lion’s Heart secures your personal information from unauthorized access, use or disclosure. Lion’s Heart secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Lion’s Heart will occasionally update this Statement of Privacy. Lion’s Heart encourages you to periodically review this Statement to be informed of how Lion’s Heart is protecting your information.
Lion’s Heart welcomes your comments regarding this Statement of Privacy. If you believe that Lion’s Heart has not adhered to this Statement, please contact Lion’s Heart at firstname.lastname@example.org. We will use reasonable efforts to promptly determine and remedy the problem.
HOURS: All hours must be logged onto the website before noon (PST) on April 30th of each year. (See “What is Community Service” on this website.)
MEETINGS: Each group is required to meet 8 times each year. It is mandatory for each Group to hold a May meeting in which all officers are elected. Members must not miss more than three meetings a year. After missing the fourth meeting, the Member will be deemed "resigned." For groups that are formed after June 1st, they must schedule 6 meetings and Members may not miss more than 2. For Members starting after meetings have taken place, the rule is that no Member may miss half of the remaining meetings.
OFFICERS: All officer positions are to be held by Members for a one-year term, starting in May and ending on April 30th of each year. Elections for new officers will be the first meeting in May.
DUES: The deadline to renew Membership by paying the returning dues is noon (PST) on April 15th. If the Membership Dues are not paid between February 1st and noon (PST) on April 15th, the Membership ends on April 30th. A Member may re-enroll starting on May 15th but will pay the new Member Dues, which are higher, but only if they were eligible to continue by logging in the required hours and attended enough meetings. Also, that Member may only be assigned to their former group if there is space available. (See "Refund Policy" for further details.)
FUNDRAISING: Lion's Heart is not a fundraising organization. However, Members are encouraged to volunteer for charities with their fundraising efforts. No Member shall collect money for a charity as part of a separate effort.
DISCIPLINE: Members are expected to act respectfully of others during Lion’s Heart meetings and volunteering. If the Class Coordinator feels a Member is not acting respectfully or appropriately, that Member will be required to have a parent attend the next six meetings and all volunteering activities until the sixth meeting. If a parent is not in attendance at a meeting or during volunteering, the Member will not receive credit for attending that meeting nor be able to log in the volunteer time. If the Member continues to act inappropriately after the sixth meeting, the Member will be resigned from Lion’s Heart immediately.
TRANSFERRING GROUPS/CHAPTERS: Returning Members may transfer to another group or another chapter between May 1st and October 1st. There is a transfer fee. It is up to the Member to keep track of availability in the group they wish to transfer to. Neither the Class Coordinator nor the Chapter President will keep track of requests. Upon login, a Member selects Membership > Transfer Request, and follows the directions if they are eligible to transfer. Transfers are not allowed for new, first-year Members.
MOVING: If a Member in good standing moves 30 or more miles away, the Member may transfer to a Chapter and group in their new area (if there is a Chapter and a group with space available). There is no transfer fee for these Members and they may do so at any time during the year. The Member MUST contact the Director of Operations (see information on Contact page) between August 2nd and April 30th. Otherwise, the Member can perform this function online through logging in and selecting Membership > Transfer Request, and following the directions.
We welcome your comments about the Website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") sent to us, whether through the Website, e-mail, facsimile, U.S. mail or other means, shall be and remain the exclusive property of Lion's Heart. Your submission of any Comments shall constitute an irrevocable assignment to Lion's Heart of any and all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Lion's Heart and any of its affiliates will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any Comments which you do not intend to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.
Lion's Heart and other marks indicated on our Website are trademarks or registered trademarks of Lion's Heart. All rights in such names are reserved.
All rights in the product names, company names, trade names, graphics, logos, page headers, button icons, scripts, product packaging, trade dress and designs of all Lion's Heart or third-party products or services, whether or not appearing in large print or with the trademark symbol, belong exclusively to Lion's Heart or their respective owners and are protected from reproduction, imitation, dilution, or confusing or misleading uses under national and international trademark and copyright laws. The use or misuse of these trademarks or any materials, except as permitted herein, is expressly prohibited, and nothing stated or implied on the Website confers on you any license or right under any trademark of Lion's Heart or any third party.
All copyright rights in the text, images, photographs, graphics, user interface, music and other content provided on the Website, and the selection, coordination, and arrangement of such content, are owned by Lion's Heart or its third-party licensors to the full extent provided under the United States Copyright Act and all international copyright laws. Under applicable copyright laws, you are prohibited from copying, reproducing, modifying, distributing, displaying, performing, or transmitting any of the contents of the Website for any purposes. Nothing stated or implied on the Website confers on you any license or right under any copyright of Lion's Heart or any third party.
Lion's Heart respects and honors the intellectual property of others. If you believe that your work has been copied and is accessible on the Website in a way that constitutes infringement, please provide Lion's Heart with the following information: (1) identification of the copyrighted work claimed to have been infringed; (2) identification of the allegedly infringing material on the Website that is requested to be removed; (3) your name, address, and daytime telephone number, and an email address if available, so that Lion's Heart may contact you if necessary; (4) a statement that you have a good faith belief that the use of the copyrighted work is not authorized by the copyright owner, its agent, or the law; (5) a statement that the information in the notification is accurate and, under penalty of perjury, that the signatory is authorized to act on behalf of the owner of an exclusive copyright right that is allegedly infringed; and (6) an electronic or physical signature of the copyright owner or someone authorized on the owner's behalf to assert infringement of copyright and to submit the statement.
We are not responsible for the accuracy of any user content contained in any Forum or otherwise on our Website.
Lion's Heart grants you a limited, revocable and nonexclusive license to access and make personal use of the Website but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Lion's Heart. This license does not include any resale or commercial use of the Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, spiders or similar data gathering and extraction tools.
Neither the Website nor any portion of the Website may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Lion's Heart. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Lion's Heart and its affiliates without express written consent of Lion's Heart. You may not use meta tags or any other hidden text using Lion's Heart name or trademarks without the express written consent of Lion's Heart. Any unauthorized use will immediately terminate the permission or license granted by Lion's Heart.
You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Lion's Heart so long as the link does not portray Lion's Heart or its products or services in a false, misleading, derogatory, or otherwise offensive manner as determined by Lion's Heart in its sole discretion. You may not use any Lion's Heart logo or other proprietary graphic or trademark as part of the link without express written permission of Lion's Heart. You may not make any other part of the Website, other than the home page of the Website, available as part of another service by "deep linking," or otherwise, without prior written permission from Lion's Heart.
The Website may contain hyperlinks ("Links") to websites operated by persons or entities other than Lion's Heart ("Third-party Websites") or to co-branded websites operated by a third party, including affiliates ("Co-branded Websites"). We provide these Links for your reference and convenience only. A Link from Lion's Heart to a Third-party Website does not imply or mean that we endorse the content on that Third-party or Co-branded Website or the operator or operations of that Website. You are solely responsible for determining the extent to which you use any content at any Third party or Co-branded Websites to which you might link from our Website.
Lion's Heart is not responsible or liable for any loss or damage incurred as a result of any dealings with any Third-party Website or Co-branded Website, any merchant or operator of a Third-party Website or Co-branded Website, or any other person with whom you may engage in any transaction.
By using the Website, you agree not to violate or attempt to violate the security of the Website, including, by way of illustration but not limitation, actions like accessing data not intended for you or logging into a server or account that you are not authorized to access; attempting to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; attempting to interfere with service to any user, host, or network, including, without limitation, by way of submitting a virus to or overloading, "flooding," "spamming," "mailbombing," or "crashing" the Website; sending unsolicited email, including promotions and/or advertising of products or services; and forging any TCP/IP packet header or any part of the header information in any email or posting.
Please notify the Awards Director if you, a Member, ARE NOT A U.S. CITIZEN or a lawfully admitted permanent U.S. Resident. Lion's Heart is a certifying organization for the President's Volunteer Service Awards (PVSA), and a Member would not qualify to receive these awards unless they are a US Citizen or in the US lawfully. This is a qualification from the PVSA, not Lion's Heart.
All products purchased from the Website are transported and delivered to you by an independent carrier not affiliated with, or controlled by, Lion's Heart. Title to products purchased on the Website, as well as the risk of loss for such products, pass to you when Lion's Heart delivers these items to the carrier.
Lion's Heart attempts to be accurate in describing its products. We do not warrant that product descriptions or other content of the Website are complete, reliable, current, or error-free. Unless otherwise stated, the prices displayed at the Website are quoted in U.S. Dollars.
We made every effort to display as accurately as possible the colors of our products that appear at the Website. As the actual colors you see depend on your computer monitor, however, we cannot guarantee that your monitor's display of any color will be accurate.
Lion's Heart provides this Website on an "as-is" and "as available" basis. To the maximum extent permitted by law, Lion's Heart disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, as to the operation of the Website. This disclaimer also applies to the information, content, third-party content, materials, products, services, or linked services provided on or through the Website, including, without limitation: that the information provided through the Website will be free from error, omission, interruption, defect or delay in operation, or from technical inaccuracies or typographical errors; that the Website will be available at any particular time or location; that the defects or errors in service will be corrected; or that the content on the Website is free from viruses or other harmful components.
Any information on this Website is subject to change without notice and we disclaim all responsibility for these changes. You expressly agree that your use of this Website is at your sole risk.
In no event will Lion's Heart, or any party involved in creating, producing, or delivering the Website, be liable for any damages of any kind arising from the use of the Website, including, but not limited to direct, indirect, incidental, exemplary, punitive, special and consequential damages or any damages of any type or nature arising out of your access, use, misuse, or inability to use the Website or any linked sites or services; in the event a third party intercepts or decrypts any transmission of information that you provide to Lion's Heart through the Website; or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission computer virus, or line or system failure, whether in an action under contract, negligence, tort, strict liability, or any other theory, even if we have been previously advised of the possibility of such damages. Certain states or jurisdictions do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions or limitations may not apply and you may have additional rights.
Lion's Heart may discontinue the Website at any time and for any reason, without notice. We may change the contents, operation, or any and all other features of the Website at any time for any reason, without notice. We may discontinue or restrict your use of the Website at any time for any reason, without notice.