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Frequently Asked Questions's
CONTACT US
Mailing Address : 555 Corporate Drive, Suite 270, Ladera Ranch, CA 92694
info@lionsheartservice.org
800.894.8877
lionsheartservice.org
Business Hours
Monday-Friday
: 9am to 5pm
Saturday
: Closed
Sunday
How does Lion’s Heart Teen Volunteers and Leaders work?
Where can I hear from Lion’s Heart Teen Volunteers and Leaders teen members about their experiences with Lion’s Heart Teen Volunteers and Leaders?
Is Lion’s Heart Faith-based?
Is Lion’s Heart Teen Volunteers and Leaders associated with any other organization, such as Lions Clubs International?
Does my teen have to be a member to participate in Lion’s Heart Teen Volunteers and Leaders?
Do members have to complete a minimum number of service hours?
Can my teen join Lion’s Heart Teen Volunteers and Leaders and also be involved with other youth service organizations?
I just finished enrollment and am now a Lion’s Heart Teen Volunteers and Leaders Member. Now what?
What is the difference between Group Membership and Individual Membership?
How do members find volunteer opportunities?
Does Lion’s Heart Teen Volunteers and Leaders fulfill short-term Court Ordered Community Service hours?
Can I log hours I completed prior to enrolling in Lion’s Heart Teen Volunteers and Leaders?Is Lion’s Heart Teen Volunteers and Leaders a faith-based program?
Do members have to sign permission slips or other paperwork to participate in community service events?
Can parents participate in community service with their Lion’s Heart Teen Volunteers and Leaders member(s)?
How can my teen join Lion’s Heart Teen Volunteers and Leaders?
How can my company connect with Lion’s Heart Teen Volunteers and Leaders for a potential partnership?
I am interested in making a donation to support Lion’s Heart Teen Volunteers and Leaders. How do I get started?
What is the cost to join Lion’s Heart Teen Volunteers and Leaders?
Why does Lion’s Heart Teen Volunteers and Leaders have an enrollment fee and annual dues?
My teen is interested in joining, but we cannot afford the enrollment fee and/or annual dues. Can I get a hardship code?
Is Lion’s Heart Teen Volunteers and Leaders a 501(c)3 non-profit? Are dues tax-deductible?
What is the refund policy?
I am a member and need to update my contact information. What are the steps?
Do I have the option to enroll in auto-pay for my yearly renewal?
Can I choose not to auto-pay for renewals?
Why don’t I have the option to auto-pay when I check out?
I opted in by mistake, how do I change it to manual pay yearly?
What if my Credit Card doesn’t go through?
How do I edit the Credit Card on file?
Is My Credit Card Safe?
Is group membership right for my teen?
What are the group meeting requirements?
What officer positions are available for Group Members?
There is not a Lion’s Heart Teen Volunteers and Leaders group or chapter yet in my area. What can I do?
How do I know which group my teen is assigned to?
Can I request to join a specific group?
Can I transfer a membership to another group?
Can I update my membership status to Individual Member?
Are there materials available to help me recruit friends/peers to join my group?
Why are the Lion’s Heart Teen Volunteers and Leaders' groups formed based on grade?
Is Individual Membership right for my teen?
I am a pending member waiting for a group to form. Can I still volunteer?
Can an individual member request to become a group member?
What are the benefits to renewing my Lion’s Heart Teen Volunteers and Leaders membership?
How much does it cost to renew my Lion’s Heart Teen Volunteers and Leaders membership?
How can I renew my membership?
When is my renewal date?
What if I miss my deadline to renew?
Can I change my member status or renew with a different group?
Can I cancel my membership?
Can I access my volunteer log after I am no longer in Lion’s Heart Teen Volunteers and Leaders ?
I continued to volunteer even after my membership was archived. Can I re-enroll and log those hours ?
When will I receive my t-shirt?
I received my t-shirt but it is the wrong size, can I exchange it or receive a refund? What if I outgrow my shirt in a few years?
Is there additional Lion’s Heart Teen Volunteers and Leaders merchandise I can purchase for friends and family?
What programs does Lion’s Heart Teen Volunteers and Leaders offer members?
What trainings are available for parents and teens interested in leadership roles?
What is the role of the Class Coordinator?
What is the role of the Chapter President?
What are some examples of volunteer opportunities that have appeared on the Lion’s Heart Teen Volunteers and Leaders calendar in the past?
What is the Lion’s Heart Teen Volunteers and Leaders Blog? Can I submit an article?
What is the TOBY Talk Podcast?
Does Lion’s Heart Teen Volunteers and Leaders offer internships?
Do Lion’s Heart Teen Volunteers and Leaders teen members serve on the Board of Directors?
I am a member and would like my friends to join Lion’s Heart Teen Volunteers and Leaders. Is there a referral program?
My nonprofit has service opportunities available. Can we share information about our organization and how teens can volunteer?
Can members collect donations on behalf of other nonprofits?
I am a member and would like to share my Lion’s Heart story. How can I share photos and testimonials?
I am interested in being a Board Member or volunteer. How can I get involved?
What is the Lion’s Heart Teen Volunteers and Leaders' 25-Hour Achievement Badge?
What is the Lion’s Heart Teen Volunteers and Leaders' Torchbearer Award®?
What is the Lion’s Heart Teen Volunteers and Leaders' Golden Lion Award?
What is the President’s Volunteer Service Award?
What is The Congressional Award?
Reach us M-Th 9am-4pm (PST) by calling 800.894.8877 or send us message on our Live Chat feature here on our website.