Once a member is assigned by their Chapter President, an email notification will go out to all of the email addresses provided during enrollment. The notification email will include the Class Coordinator name and group name.
We create the new 5th/6th grade groups on a first come, first serve basis. We put the first 20 in the blue group and the second 20 in the red group and so on. If friends want to be together, their best chance is to enroll at Noon (PST) on May 1st, although we cannot guarantee anything, as it depends on how many enroll each year at a particular time. As groups form, they will appear in the list and will be open to join. Members can volunteer with anyone any time, only need to attend meetings with their assigned group.
Members who have been in Lion’s Heart at least one year if you want to transfer to another group, contact your Chapter President. Your Chapter President can manually change groups for you without cost. For members who want to transfer to another chapter, please contact the Director of Operations. This can be done for you without cost.
Members in Lion’s Heart at least six months will be able to transfer groups by logging and clicking their Membership tab.
If the member earned a President's Volunteer Service Award, their name will only be listed on the Class Page of their former group. It will also be presented only from the former Class Coordinator - either at their June meeting or at the June awards event (depending on the size of the chapter).
Go to the Lion's Heart website > Click on Chapter/Groups > State > your chapter > your group, and then click on archived member hours. Click on your name, and select which hours you would like to view. You can download a pdf of the log.
Only if you want to join your child! We do not require parents to participate but the Class Coordinators do expect and encourage help during group activities and carpooling.
Groups are required to schedule six meetings per Lion's Heart year (May 1 through April 30). Members will be required to attend 4 of the 6 meetings in order to maintain their group membership status. Members who do not fulfill this requirement will have their status updated to individual member. Group members have meetings to get to know each other, share ideas, learn Robert’s Rules of Order and plan group service events. Group meetings should avoid school breaks and national holidays. Groups have found that meetings held on Sundays in the late afternoon or early evening have the best attendance. Members usually take turns hosting the meetings, or the Class Coordinator will hold them in his or her own home. It’s also a good idea to hold meetings before or after a service activity. For new members who join a class after the month of May, attendance requirements for that year will vary depending on their assignment date. See table below for reference. As always, Class Coordinators are responsible for recording meeting attendance. Class Coordinators will be notified by email if and when one of their members becomes an individual member.
Members log in to update their contact information, can change emails address or even change their password. It is important that parents include their email address(es) because Lion's Heart only communicates through emails, which includes announcements about renewing dues and deadlines!
If the t-shirt has been outgrown, simply click on Buy Stuff on the website and order a new one. For all other merchandise received from Lion's Heart the following policy is in effect: Sorry! No returns allowed, only exchanges.
For items ordered from our website:
Only unused, unworn, unwashed merchandise in the original packaging can be exchanged for a $5.00 shipping and handling fee. Please visit our shop site to process the exchange fee and indicate your new size.
If a member mistakenly selects the incorrect tee shirt size during the enrollment process the unworn, unwashed tee shirt in the original bag can be exchanged for a $5.00 shipping and handling fee. Please visit our shop site to process the exchange fee and indicate your new size.
If you receive a t-shirt that is a different size than the one that you ordered and the shirt has been unworn, unwashed and in the original bag, Lion’s Heart will exchange it at no charge.
Renewing your membership will allow you to continue to have access to local volunteer opportunities, scholarships, and awards. You may continue to log and track your volunteer hours and access your personalized service portfolio which you can share with your school, National Honor Society, potential employers, and colleges.
Lion’s Heart is a non-profit that provides its teen members with age-appropriate volunteer opportunities right in their neighborhoods as well as the ability to track service hours, earn awards (including the President’s Volunteer Service Award), and build a strong service portfolio that can be used for college and scholarship applications. Membership dues support development of the Lion’s Heart digital platform and the staffing needed to find volunteer opportunities, process awards, and provide current college sponsorship information related to community service.
Your renewal date is unique to you! You may renew your membership beginning 60 days prior to the anniversary date of your original enrollment or your group assignment if you enrolled prior to Nov. 1, 2017. For example, if you became a member on December 1, 2017 your renewal deadline will be by December 1, 2018. You may renew at any time starting October 1, 2018.
You will see a reminder about your renewal date in the upper left corner of your member profile. You will also receive automated reminders as your renewal date approaches.
Annual Plan: Pay per year. This is a standard yearly renewal rate for all members. This is a great plan for Members who wish to renew year-to-year.
Through High School Graduation Plan: One-time payment prorated through June 30 of the year you graduate so you can finish your senior year. This is a great plan that will allow you to continue building your service portfolio as you prepare for college and avoid any possible future dues increase! For some juniors, if anniversary date is between February 1 and June 30, they will only be eligible to renew through graduation.
Yes! During the renewal process, select the “Through High School Graduation Plan” to enjoy a special prorated rate just for you that is based on staying in Lion’s Heart until June 30th of your high school graduation year. This is a great plan that will allow to continue building your service portfolio as you prepare for college! Keep in mind that this is a one-time payment option. For some juniors, if anniversary date is between February 1 and June 30, they will only be eligible to renew through graduation.
If your renewal date has passed and you have not taken action to renew, your membership will convert to archive status. This means you will not have access to volunteer and awards opportunities, you will not be able to log service hours, and you will not receive important communications regarding Lion’s Heart news. If you are an archived member and decide to re-enroll after your renewal date, you will need to sign up through the re-enrollment process. Click on the green “Click Here if You are a Former (Archived) Member” button to get started.
T-shirts are included in the welcome packets for new members (and Re-Enrolled Members who choose they want a t-shirt) only. If you would like to order a new t-shirt or any other Lion’s Heart swag, visit the online store via shop.lionsheartservice.org.
If you are looking to update your membership status or group, you will need to contact your Chapter President. Please complete the renewal process to ensure your membership is current and then contact your Chapter President or our Community Managers for assistance. Community Managers can be reached during business hours by calling 800-894-8877, emailing us at firstname.lastname@example.org, or clicking on “chat” on our website.
Members may cancel their membership at any time. Please note that refunds for membership dues are not granted for any reason. Hardship codes are issued for members who can prove financial hardship. Click here to access the Hardship Assistance for Registration and Dues form.
An online class is available for any member interested in knowing more about becoming an officer. Directions on how to take the course is found in your member portal and selecting Documents > Officer Training Course Instructions.
If you have a specific enrollment question, please contact our Enrollment Coordinator.